WARRANTY AND RETURNS

TWO YEAR WARRANTY: All our products offer 1 year warranty against manufacturing defects.

WE OFFER 100% MONEY BACK: The buyer has a period of fourteen working days, starting from the day of receipt of the goods, to desist the product purchased without penalty and without indicating the reasons, although the buyer must do Charge the direct cost of your return to PROYECTOS SEVENE, SL who once received it and having verified the good condition of the same, will proceed to the reimbursement of its amount as soon as possible.

In case of damage caused during transport, the buyer must notify the seller by email within 48 hours after the date of receipt of the products. This allows the seller to use the insurance contracted with the shipping agency, since shipping companies do not allow claims outside these deadlines.

METHODS OF PAYMENT AND 100% SAFE SITE

The seller offers secure payment methods operated by high security external management entities. TeleprompterPAD.com DOES NOT process the payment data of its clients within its website, therefore it does not save and can not see this information, this information is handled by the servers of organizations of management of external payments recognized as Redsys and PayPal , which verifies payments externally to the seller’s website and quickly sends an OK message to the seller to validate the order. This technology is the safest on the market.

In addition to increasing the security of its customers, the TeleprompterPAD.com website operates under the security protocols HTTPS and SSL Secure Connection.

DELIVERY OF MERCHANDISE AND STOCK

The seller will use his best resources to comply with the agreed delivery dates and these will be no more than estimates and therefore will not affect the nature of this contract. The availability of the products shown in our catalog should reflect the actual stock status of the product. However, if by mistake the seller does not update a lack of stock in time and the buyer acquires an item without stock, this lack of stock will be notified via e-mail or telephone to the buyer in the shortest possible time.

VARIATIONS IN THE PRODUCT DELIVERED

The seller will do everything in his power to ensure that the product supplied corresponds exactly in all aspects to that offered in our catalog, but minor variations may occur that will not enable the buyer to terminate this purchase agreement.

CLAIMS

For any clarification on these general conditions of sale or for any other legal consultation related to PROJECTS SEVENE, S.L., the CLIENT has at your disposal the following address:

PROYECTOS SEVENE, S.L.
C\ Dr.Zamenhof, 20
46008 Valencia
Spain
Phone: +34 96 3859380